2k999 Privacy Policy — Your data is safe with us

2k999 collects certain information to operate the platform and improve your experience. This data falls into three main categories — what you provide directly, what is collected automatically, and what is received from third parties.

Information you provide at registration is stored directly on our secured servers. We never store your full password — only an encrypted hash is kept.

2k999 maintains full transparency in how your data is used. Any information you provide is used only for specified purposes — never for anything unauthorized or unnecessary. Details are listed below:

• Your identity and contact details are used to create, verify, and manage your account.
• Financial information is used to securely process deposits, withdrawals, and other transactions.
• Gaming data is analyzed to improve our services and display content tailored to your preferences.
• Email and phone number are used to send promotional offers, bonuses, and important updates.
• Device and log data are analysed to ensure platform security and detect fraud.
• Gaming behaviour is monitored to ensure responsible gaming.
• Your data is used to meet legal obligations and respond to regulatory inquiries.

2k999 never sells your data to third-party advertisers. Your information is a responsibility we take seriously — not a product we trade.

2k999 uses cookies and similar technologies on its website and app to improve your experience. Cookies are small data files stored in your browser.

• Essential cookies: Required for login sessions and security. Disabling these will prevent the platform from functioning properly.
• Functional cookies: For your language preferences, game settings, and personalized experience.
• Analytics cookies: For analysing and improving platform usage.
• Security cookies: To detect duplicate accounts and fraudulent activity.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging into your account.

2k999 takes great care when it comes to sharing your personal information. Your data is never shared with third parties except in the specific circumstances listed below:

• Payment providers: Only the information required to process transactions is shared with approved payment partners including Mobile Banking, Nagad, and Rocket.
• Service providers: Limited data is shared with selected partners for hosting, security, and customer service purposes, all of whom operate under our privacy policy.
• Legal obligations: We may be required to disclose information under a court order or regulatory directive.
• Fraud prevention: Limited data may be shared with anti-money laundering (AML) authorities when required.

We never sell, rent, or share your data with other organizations for advertising purposes. This is an unconditional commitment in the 2k999 privacy policy.

2k999 uses industry-leading technology to protect your data. Our security infrastructure is regularly updated and audited by independent third parties.

• All data transfers are secured via 256-bit TLS/SSL encryption.
• Passwords are hashed and stored using the bcrypt algorithm.
• Financial data is stored and processed in compliance with PCI-DSS standards.
• 24/7 security monitoring is active on our servers.
• Automatic alerts and account lock system for suspicious login attempts.
• Data backups are regularly stored at secure off-site locations.
• Staff are granted access only to the data they need to do their job (Least Privilege principle).

2k999 does not retain your data longer than necessary. Retention periods vary by data type and are outlined below:

• While the account is active: All account information and gaming history is retained.
• After account closure: Financial transaction records may be retained for up to 5 years as required by law.
• KYC documents: Retained for the legally prescribed period following verification.
• Log files: Retained for up to 12 months for security investigations.

Once the retention period expires, your data is securely deleted or anonymised. We do not hold on to data we no longer need.

2k999 respects your rights over your personal data. You have the following rights:

To exercise these rights, please contact our support team. We will respond to your request within 30 business days.

2k999 is a gaming platform exclusively for adults aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• No one under the age of 18 is permitted to open an account.
• If we become aware that data has been collected from a minor, that information will be deleted immediately and the account will be terminated.
• If parents have any concerns, please contact us — we will act promptly.

2k999 may update this privacy policy when necessary. For any changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered users will be notified by email of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Make a habit of checking this page from time to time, especially before registering.

For any privacy-related questions, concerns, or rights requests, reach out to our dedicated privacy team. We're always ready to listen.